FAQs

How long does shipping take?

Orders are processed and dispatched within 1–2 business days. International delivery usually takes 7–12 business days after dispatch.

Do you offer international shipping?

Yes! We offer international shipping to customers in many countries worldwide.

Will I receive a tracking number?

Yes. Once your order has been dispatched, you will receive tracking information when available.

Can I modify or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been dispatched, we may not be able to make changes.

What if my order arrives damaged?

If your order arrives damaged, please contact our customer support team and provide photos of the damaged product and packaging so we can review the issue.

What if my order doesn't arrive?

If your order has not arrived within the estimated delivery time, please contact us so we can help you check the status of your shipment.

Are there customs duties or taxes?

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Any applicable additional charges are the responsibility of the customer.

How can I contact you?

If you have any questions about your order or our products, please contact our customer support team through the contact information provided on our website.